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KnowledgeBase
- Frequently Asked Questions
- Logging into the Control Panel
- Changing Name Servers of a Domain Name
- Managing DNS Resource Records
- HTTP API
- Reseller Account Startup Guide
- Using the Web Hosting Service
- Explaining Domain (Transfer) Secret or Authorization (Auth) Code and How to Obtain it from your Current Registrar?
- Reseller Account Startup Guide Video Tutorials
- Transferring a Domain Name from Another Registrar to Site Kreation
- Domain / URL Forwarding
- Customer Control Panel Guide
- Registering and Managing Child Name Servers
- Using the DNS Service
- DNS and types of Resource Records Site Kreation allows
- Using the Free Email Service
- Listing, Searching and Managing Domain Name Registration Orders
- Uploading Content to your Website
- Moving or Pushing a Domain Name from one Customer Control Panel to another
- Reseller Guides
- Logging into the Control Panel
- Domain Names
- Listing, Searching and Managing Domain Registration Orders
- Changing Name Servers of a Domain Name
- Managing Whois or Contact Details of Domain Names
- Modifying the Whois (Contact Details) of Domain Names
- Modifying the Whois / Contact Details of a .UK Domain Name
- Modifying the Whois / Contact Details of a .RU Domain Name
- Managing Contacts from within the Customer Control Panel
- Hiding Contact Details through Privacy Protection in the Whois of a Domain Name
- Resellers: Branding Web-based and Port 43 Whois Lookup Results for .COM / .NET Domain Names
- Checking the Whois for a Domain Name
- Hiding/Publishing Contact Details in the Whois of a .TEL Domain Name
- Hiding/Publishing Contact Details in the Whois of a .CA Domain Name
- Hiding Contact Details through Privacy Protection, in the Whois of a Domain Name
- Transferring a Domain Name
- Bulk Actions
- Registering Domain Names in Bulk
- Transferring Domain Names in Bulk
- Renewing Orders in Bulk
- Suspending or Unsuspending Orders in Bulk
- Locking or Unlocking Domain Names in Bulk
- Modifying Domain Names in Bulk
- Enabling / Disabling Theft Protection in Bulk
- Privacy Protecting Domain Names in Bulk
- Listing All Running Bulk Actions
- Enabling Mobile Device Compatibility for your .COM, .NET Website
- Deleting a Domain Name
- Protecting/Locking a Domain Name
- Registering and Managing Child Name Servers
- Suspending / Unsuspending Domain Names
- Moving or Pushing a Domain Name from one Customer Control Panel to another
- Renewing Domain Names
- Domain Name Registration Default Settings
- Viewing Action History
- Restoring a Deleted Domain Name from the Redemption Grace Period
- Domain Name Registration Caveats
- Overview of TLDs (Domain Name Extensions)
- Interpreting Domain Name Check Availability Results
- Interpreting Order Locked In Processing Messages
- Support for Internationalized Domain Names (IDN)
- .ASIA Domain Name Rules/Requirements
- .AU Domain Name Rules/Requirements
- .CA Domain Name Rules/Requirements
- .CN Domain Name Rules/Requirements
- .CO Domain Name Rules/Requirements
- .DE Domain Name Rules/Requirements
- .ES Domain Name Rules/Requirements
- Understanding .EU Domain Names
- .ME Domain Name Rules/Requirements
- .MOBI Domain Name Rules/Requirements
- .NAME Domain Name Rules/Requirements
- .NL Domain Name Rules/Requirements
- .NZ Domain Name Rules/Requirements
- .PRO Domain Name Rules/Requirements
- .PW Domain Name Rules/Requirements
- .RU Domain Name Rules/Requirements
- .SX Domain Name Rules/Requirements
- .TEL Applications
- .TEL Domain Name Rules/Requirements
- .UK Domain Name Rules/Requirements
- .US Domain Name Rules/Requirements
- .XXX Domain Name Rules/Requirements
- Identifying CentralNic Domains
- Whois Data Reminders
- RESELLERS: Read this to setup your Domain Registration Business
- DNS
- Domain / URL Forwarding
- Domains Product Maintenance Notices
- Hosting
- Single Domain Linux Hosting
- Listing, Searching and Managing your Single Domain Linux Hosting Orders
- Accessing your Single Domain Linux Hosting Package
- Locating the Name Servers or DNS Records to Use for your Single Domain Linux Hosting Package
- Directory and File Structure of your Single Domain Linux Hosting Package
- IMPORTANT: cPanel Single Domain Linux Hosting Package User Guide
- Enabling SSL or a Dedicated IP Address for your Single Domain Linux Hosting Package
- Renewing, Deleting Single Domain Linux Hosting Orders
- Upgrading / Downgrading a Single Domain Linux Hosting Order
- Suspending / Unsuspending Single Domain Linux Hosting Orders
- Moving or Pushing a Single Domain Linux Hosting Order from one Customer Control Panel to another
- RESELLERS: Read this to Setup your Single Domain Linux Hosting Business
- Single Domain Windows Hosting
- Listing, Searching and Managing your Single Domain Windows Hosting Orders
- Accessing your Single Domain Windows Hosting Package
- Locating the Name Servers or DNS Records to Use for your Single Domain Windows Hosting Package
- Directory and File Structure of your Single Domain Windows Hosting Package
- IMPORTANT: Plesk Single Domain Windows Hosting Package User Guide
- Enabling SSL or a Dedicated IP Address for your Single Domain Windows Hosting Package
- Renewing, Deleting Single Domain Windows Hosting Orders
- Upgrading / Downgrading a Single Domain Windows Hosting Order
- Suspending / Unsuspending Single Domain Windows Hosting Orders
- Moving or Pushing a Single Domain Windows Hosting Order from one Customer Control Panel to another
- RESELLERS: Read this to Setup your Single Domain Windows Hosting Business
- Multi Domain Linux Hosting
- Listing, Searching and Managing your Multi Domain Linux Hosting Orders
- Accessing your Multi Domain Linux Hosting Package
- Locating the Name Servers or DNS Records to Use for your Multi Domain Linux Hosting Package
- Directory and File Structure of your Multi Domain Linux Hosting Package
- IMPORTANT: cPanel Multi Domain Linux Hosting Package User Guide
- Switching PHP Version
- Enabling SSL or a Dedicated IP Address for your Multi Domain Linux Hosting Package
- Renewing, Deleting Multi Domain Linux Hosting Orders
- Upgrading / Downgrading a Multi Domain Linux Hosting Order
- Suspending / Unsuspending Multi Domain Linux Hosting Orders
- Moving or Pushing a Multi Domain Linux Hosting Order from one Customer Control Panel to another
- RESELLERS: Read this to Setup your Multi Domain Linux Hosting Business
- Multi Domain Windows Hosting
- Listing, Searching and Managing your Multi Domain Windows Hosting Orders
- Accessing your Multi Domain Windows Hosting Package
- Locating the Name Servers or DNS Records to Use for your Multi Domain Windows Hosting Package
- Directory and File Structure of your Multi Domain Windows Hosting Package
- IMPORTANT: Plesk Multi Domain Windows Hosting Package User Guide
- Enabling SSL or a Dedicated IP Address for your Multi Domain Windows Hosting Package
- Renewing, Deleting Multi Domain Windows Hosting Orders
- Upgrading / Downgrading a Multi Domain Windows Hosting Order
- Suspending / Unsuspending Multi Domain Windows Hosting Orders
- Moving or Pushing a Multi Domain Windows Hosting Order from one Customer Control Panel to another
- RESELLERS: Read this to Setup your Multi Domain Windows Hosting Business
- Reseller Linux Hosting
- Listing, Searching and Managing your Reseller Linux Hosting Orders
- Accessing your Reseller Linux Hosting Package
- Locating the Name Servers or DNS Records to Use for your Reseller Linux Hosting Package
- Directory and File Structure of your Reseller Linux Hosting Package
- IMPORTANT: cPanel Reseller Linux Hosting Package User Guide
- Switching PHP Version
- Enabling SSL or Dedicated IP Address for your Reseller Linux Hosting Package
- Renewing, Deleting Reseller Linux Hosting Orders
- Upgrading / Downgrading a Reseller Linux Hosting Order
- Suspending / Unsuspending Reseller Linux Hosting Orders
- Moving or Pushing a Reseller Linux Hosting Order from one Customer Control Panel to another
- RESELLERS: Read this to Setup your Reseller Linux Hosting Business
- Reseller Windows Hosting
- Listing, Searching and Managing your Reseller Windows Hosting Orders
- Accessing your Reseller Windows Hosting Package
- Locating the Name Servers or DNS Records to Use for your Reseller Windows Hosting Package
- Directory and File Structure of your Reseller Windows Hosting Package
- IMPORTANT: Plesk Reseller Windows Hosting Package User Guide
- Enabling SSL or Dedicated IP Address for your Reseller Windows Hosting Package
- Renewing, Deleting Reseller Windows Hosting Orders
- Upgrading / Downgrading a Reseller Windows Hosting Order
- Suspending / Unsuspending Reseller Windows Hosting Orders
- Moving or Pushing a Reseller Windows Hosting Order from one Control Panel to another
- RESELLERS: Read this to Setup your Reseller Windows Hosting Business
- Sample Scripts
- Email Hosting
- Using the Email Hosting service
- Listing, Searching and Managing Email Hosting Orders
- Email Administrator's Guide - Create and Manage Accounts
- Email User's Guide - Access your Email
- Upgrading / Downgrading an Email Hosting Order
- Renewing, Deleting Email Hosting Orders
- Suspending / Unsuspending Email Hosting Orders
- Moving or Pushing an Email Hosting Order from one Customer Control Panel to another
- Email Hosting Caveats
- RESELLERS: Read this to Setup your Email Hosting Business
- DNS for Email Hosting
- Domain / URL Forwarding for Email Hosting
- Legacy Web Hosting
- Using the Web Hosting Service
- Listing, Searching and Managing Web Hosting Orders
- Web Hosting Service Guide
- Directory and File Structure
- How can I view my website in a browser if my domain is pointing elsewhere?
- SSL
- Issues that Digital Certificates Address
- Activate SSL for your Hosting Package
- Certificate Authority
- Generating a Certificate Signing Request (CSR)
- Installing your Digital Certificate
- Generating a Self-signed Certificate
- Uninstalling your Digital Certificate
- Installing your Intermediate CA Certificate or CA Bundle
- Back-up your Website
- Domain Aliases
- Managing your Plesk Windows Hosting package
- Managing your cPanel Linux Hosting package
- Upgrading / Downgrading a Web Hosting Order
- Renewing, Deleting Web Hosting Orders
- Suspending / Unsuspending Web Hosting Orders
- Moving or Pushing a Web Hosting Order from one Customer Control Panel to another
- Legacy Web Hosting Deprecation
- DNS for Web Hosting
- Website Builder
- Listing, Searching and Managing Website Builder Orders
- Setting up your Website Builder Order
- Upgrading / Downgrading a Website Builder Order
- Renewing / Deleting Website Builder Orders
- Suspending / Unsuspending Website Builder Orders
- Moving or Pushing a Website Builder Order from one Customer Control Panel to another
- RESELLERS: Read this to Setup your Website Builder Business
- DNS for Website Builder
- Uploading Content to your Website
- Hosting Caveats
- Purchasing a Hosting Order for Internationalized Domain Name (IDN)
- Modifying the hosts file
- Ports open for outgoing connections
- Debugging Perl/CGI Scripts
- SMTP Server settings for sending mails through your website
- Switching PHP Version
- Shared Hosting Limitations
- SSH Access
- SymLinks Settings of cPanel Linux Hosting packages
- Restriction on upload of executable files under Windows Hosting
- Hosting Product Maintenance Notices
- Single Domain Linux Hosting
- Digital Certificates
- Definition and Uses of a Digital Certificate
- Types of Digital Certificates available through Site Kreation
- Additional License
- Listing, Searching and Managing Digital Certificate Orders
- Generate a Private Key and Certificate Signature Request (CSR) from your Web Server
- IMPORTANT: Get your Digital Certificate Issued (Digital Certificate Enrollment Process)
- Cancelling your Digital Certificate Order
- Checking the Status and Retrieving your Digital Certificate
- Installing your Digital Certificate on your Web Server
- Displaying the thawte Trusted Site Seal on your website
- Reissuing your Digital Certificate
- Renewing your Digital Certificate
- Deleting a Digital Certificate
- Suspending / Unsuspending Digital Certificate Orders
- Moving or Pushing a Digital Certificate Order from one Customer Control Panel to another
- Digital Certificate Caveats
- RESELLERS: Read this to setup your Digital Certificate Product
- DNS
- Domain/URL Forwarding
- Digital Certificate Product Maintenance Notices
- Domain / URL Forwarding
- Free Email Service
- DNS
- Customer Control Panel Guide
- Reseller Guides
- Read this First: Reseller Account Startup Guide
- View these NEXT: Video Tutorials
- Creating a Demo Reseller Account
- SuperSite and PartnerSite Guide
- What is SuperSite?
- What is PartnerSite?
- Using SuperSite and PartnerSite
- Integrating SuperSite with your Customer Control Panel and your own Control Panel
- Logging into the Admin Area for Customizing the SuperSite and PartnerSite
- Changing the URLs of your SuperSite and PartnerSite
- Customizing your SuperSite and PartnerSite Content
- READ THIS FIRST: Understanding the Structure of the SuperSite & PartnerSite
- Customizing the Content, Theme (CSS, Images, Javascript), HTML Structure of the SuperSite and PartnerSite
- Adding/Editing a SuperSite/PartnerSite Theme or Editing the CSS, Images, Menu Style of your SuperSite/PartnerSite
- Configuring Multiple Language Support for SuperSite 2/SuperSite/PartnerSite
- Editing the Existing Textual Content and Paragraphs and Modify the HTML Structure of a Page
- Edit existing Images of SuperSite and PartnerSite
- Changing CSS files in Supersite and PartnerSite
- Making changes to the JavaScript menu in the SuperSite and PartnerSite
- Adding/Editing your HTML pages in the Supersite and PartnerSite?
- Adding/Editing your Images in the Supersite and PartnerSite
- Download the Source (PSD) File of Images/Flash with Translatable Text, used in your SuperSite and PartnerSite
- Modifying the Links on the Static Bar of your SuperSite
- Removing the Resellers tab from your SuperSite
- Customize the Legal Agreements in SuperSite and PartnerSite
- Customizing the Page Titles of the SuperSite and PartnerSite
- Modifying the Layout of your SuperSite 2 Home Page
- Customizing the Error Messages in the SuperSite and PartnerSite
- Modifying the Contact Us page on your SuperSite
- Changing the Other Payment Options on the Check Out Page of the SuperSite
- Keeping my Customized SuperSite/PartnerSite Content in Sync with any New Content Added by Site Kreation
- Selecting which Products are displayed on your SuperSite/PartnerSite
- Displaying the ICANN logo on my SuperSite/PartnerSite
- Creating Product Coupons though the Coupon Engine
- Optimizing your SuperSite and PartnerSite for Search Engines
- Analyzing Traffic as well as E-Commerce Transactions on your SuperSite and PartnerSite via Google Analytics
- Adding Meta Tags to your SuperSite and PartnerSite for Better Search Engine Optimization
- Saving/Editing a Sitemap of your SuperSite and PartnerSite
- Setting your Robots.txt file for your SuperSite
- Integrating your Website's Domain Name Registration/Transfer Form with the SuperSite
- SuperSite and PartnerSite Caveats
- Customizing the Error Messages in the SuperSite and PartnerSite
- Some details are not appearing or not working in your SuperSite and PartnerSite
- Your Customer can See Generic Customer Prices from his/her SuperSite even though you have set Specific Pricing for him/her
- Suggested Retail Price Displayed on your PartnerSite Pricing Pages
- Content Modification Interface in your SuperSite/PartnerSite Admin Always Opens Only in a Specific Editing Mode
- File Status Indication in your SuperSite/PartnerSite Admin Area
- Troubleshooting Delays in Displaying your SuperSite/PartnerSite Pages
- Branding Guide
- Customizing the URL for your Control Panels
- Changing the URLs of your SuperSite and PartnerSite
- Integrating your Website and Shopping Cart with your and your Customer's Control Panel
- Customizing the Header and Footer of the Control Panels
- Setting Branded Name Servers
- Specifying your Sign Out URL
- Branding Web-based and Port 43 Whois Lookup Results for .COM / .NET Domain Names
- Specifying Language Preferences
- Displaying the ICANN logo on your SuperSite/website
- Integrating your Website's Login Form with the Control Panel
- Branding Caveats
- Finance & Billing Guide
- Read this First: Understanding the Billing System
- General Overview of Transactions
- Invoices
- Debit Notes
- Receipts & Credit Notes
- General Finance Setting
- Balancing (Payment) of a Pending Invoice/Debit Note explained in Detail
- Cancellation of a Pending Invoice/Debit Note explained in Detail
- Discounting an Invoice explained in Detail
- Payment Collection System and Parameters explained
- Currency issues, Conversion Rate, Selling Currency and Accounting Currency explained
- Add Funds to your Customers/Sub-Resellers Account
- Subtract Funds from your Customers / Sub-Resellers Account
- Refund Requests of your Customers and Resellers
- Process to follow in case a Customer / Sub-Reseller Payment Charges Back or Bounces back
- Manage Billing with your Customers / Sub-Resellers
- Raising an Invoice
- Raising a Debit Note
- Raising a Receipt / Credit Note (Adding Funds)
- Balancing (Paying) an Invoice / Debit Note
- Modifying / Deleting / Cancelling a Pending Invoice / Debit Note
- Processing Refund requests of your Customers and Sub-Resellers
- Modifying Total Receipts
- What are Locked Funds?
- IMPORTANT: Handling Orders Locked in Processing
- Managing Payment Gateway Transactions
- Listing / Searching Transactions of your Customers / Sub-Resellers
- Manage Products and Pricing for Sub-Resellers and Customers
- Understanding Pricing Slabs
- Understanding Pricing Bands
- Understanding and Setting Specific Pricing
- Understanding Calculation of Total Receipts for your Customers/Sub-Resellers
- Manage Products and Pricing
- Domain Registration
- Single Domain Linux Hosting
- Single Domain Windows Hosting
- Multi Domain Linux Hosting
- Multi Domain Windows Hosting
- Reseller Linux Hosting
- Reseller Windows Hosting
- Web Services (Email Hosting, Web Hosting, Website Builder Plans) Product
- Digital Certificate
- Managing TLD Promotions
- Product Signup
- Understanding and Configuring Indirect Taxation Rules
- My Billing with Site Kreation
- Read this First: Understanding the Billing System
- Payment Gateway Integration Guide
- Payment Gateway Transaction types and Access Levels for your Customers and Sub-Resellers
- Payment Gateway Risk Assessment Report
- Managing Payment Gateway Transactions
- Integration with PayPal Gateway
- Integration with Authorize.Net's Credit Card Gateway
- Integration with PayPal (formerly Verisign) Payflow Pro Credit Card Gateway
- Integration with version 1 and/or 2 2Checkout Credit Card Gateway
- Integration with WorldPay Credit Card Gateway
- Integration with Skrill (earlier Moneybookers) Credit Card Gateway
- Integration process with Any Other Payment Gateway
- Payment Gateway Caveats
- Reseller Control Panel Guide
- Setting your Personal Information
- Changing your Username [Email Address], Brand Name, Mobile Number and other Contact Details
- Restriction on Change of Country and Legal Name
- Changing your Control Panel Password
- Change your Personal Identification Number (PIN)
- Setting your Billing, Sales, Support and Abuse Desk Contact Information
- Email Preferences
- SMS Preferences
- Manage Products and Pricing for Sub-Resellers and Customers
- Managing Products
- Managing your Customers
- Adding a Customer
- Listing / Searching your Customers
- Exporting a List of your Customers as a CSV Report
- Generating and Modifying Passwords
- Modifying a Customer's Profile Details
- Suspending / Unsuspending a Customer
- Deleting a Customer
- Billing
- Listing all Orders belonging to a Customer
- Mail Preferences
- Sending Emails to your Customers
- Displaying Announcements in your Customers Control Panel
- Managing your Sub-Resellers
- Adding a Sub-Reseller
- Managing Pending Sub-Reseller Sign-ups
- Listing / Searching Sub-Resellers
- Exporting a List of your Sub-Resellers as a CSV Report
- Generating and Modifying Passwords
- Modifying a Sub-Reseller's Profile Details
- Suspend / Unsuspend a Sub-Reseller
- Listing all Orders belonging to a Sub-Reseller
- Billing
- Sending Emails to your Sub-Resellers
- Displaying Announcements in your Sub-Resellers Control Panel
- Managing Company Users
- Listing All Orders under your Reseller Account
- Reseller Control Panel Tools
- Sending Mails to your Sub-Resellers and/or your Customers
- Displaying Announcements in your Sub-Resellers and/or Customers Control Panels
- Legal Agreements
- Interface Settings
- Reseller Control Panel Caveats
- Setting your Personal Information
- Product Setup Guides
- Domain Registration Setup Guide
- Single Domain Linux Hosting Setup Guide
- Single Domain Windows Hosting Setup Guide
- Multi Domain Linux Hosting Setup Guide
- Multi Domain Windows Hosting Setup Guide
- Reseller Linux Hosting Setup Guide
- Reseller Windows Hosting Setup Guide
- Web Services Setup Guide
- Digital Certificate Setup Guide
- Defining Product Promotions
- Reseller API Guide
- HTTP API
- Access and Authentication
- Request Parameter Data Types
- Response Formats
- API Requests
- Domains
- Check Availability
- Check Availability - IDN
- Suggest Names
- Register
- Transfer
- Validating a Transfer Request
- Renew
- Search
- Getting a Customer's Default Name Servers
- Getting Order Id
- Getting Details of the Domain Registration Order using Order Id
- Getting Details of the Domain Registration Order using Domain Name
- Modifying Name Servers
- Adding Child Name Servers
- Modifying Child Name Server Host Name
- Modifying a Child Name Server IP Address
- Delete Child Name Servers
- Modifying Contacts
- Modifying the Privacy Protection Status
- Modifying the Auth-Code
- Enabling the Theft Protection Lock
- Disabling the Theft Protection Lock
- Get the List of Locks Applied on a Domain Name
- Getting TEL CTH Login Details
- Modifying TEL Whois Preference
- Resending the Transfer Approval Mail
- Releasing a .UK Domain Name
- Cancelling a Transfer
- Suspend
- Unsuspend
- Deleting a domain name
- Restoring a domain name
- Rechecking NS with .DE Registry
- Associating/Dissociating .XXX Membership Token/ID
- Contacts
- Adding a Contact
- Modifying Contact Details
- Getting Contact Details
- Searching for Contacts
- Getting the Default Contact Details
- Associating Extra Details with a specified Contact
- Deleting a Contact
- Adding a .COOP Sponsor
- Getting .COOP Sponsors associated with a Customer
- Getting .CA Registrant Agreement
- Validating Registrant Contact
- Customers
- Sub-Resellers
- Common
- Pricing
- Billing
- Getting Transaction Details of a Customer
- Getting Transaction Details of a Reseller
- Getting Greedy Transactions of a Customer
- Getting Greedy Transactions of a Reseller
- Paying Customer Transactions
- Getting a Customer's Available Balance
- Executing an Order Without Payment
- Search Transactions Of Customers
- Search Transactions of a Reseller
- Search Archived Transactions Of Reseller
- Search Archived Transactions Of Customers
- Getting a Reseller's Available Balance
- Adding Funds in a Customer Account
- Adding Funds in a Reseller Account
- Adding a Debit Note in a Customer Account
- Adding a Debit Note in a Reseller Account
- Adding a Miscellaneous Invoice in a Customer Account
- Adding a Miscellaneous Invoice in a Reseller Account
- Order Management
- Actions
- Legal Agreements
- Payment Gateway
- General
- Products
- Hosting (Email, Legacy Web Hosting, Website Builder, Single Domain Hosting, Multi Domain Hosting, Reseller Hosting and VPS)
- Email, Legacy Web Hosting and Website Builder Plans
- Add
- Renew
- Modify/Upgrade
- Enable SSL
- Disable SSL
- Suspend
- Unsuspend
- Delete
- Get Details
- Get Plan Details
- Get Active Plan Categories
- Get Customer Pricing
- Get Reseller Pricing
- Get Reseller Pricing Based On Pricing Bands (Mock Response)
- Getting Order Id
- Search Orders
- Get Modify/Upgrade Price
- Change Hosting Panel Password
- Get DNS Records
- Single Domain Hosting Plans
- Multi Domain Hosting Plans
- Reseller Hosting Plans
- VPS Plans
- Enterprise Email
- Email, Legacy Web Hosting and Website Builder Plans
- Free Email Service
- DNS
- Activating the DNS Service
- Managing DNS Records
- Adding IPv4 Address Record
- Adding IPv6 Address Record
- Adding CNAME Record
- Adding MX Record
- Adding NS Record
- Adding TXT Record
- Adding SRV Record
- Modifying IPv4 Address Record
- Modifying IPv6 Address Record
- Modifying CNAME Record
- Modifying MX Record
- Modifying NS Record
- Modifying TXT Record
- Modifying SRV Record
- Modifying SOA Record
- Searching DNS Records
- Deleting DNS Record (Deprecated)
- Deleting IPv4 Address Record
- Deleting IPv6 Address Record
- Deleting CNAME record
- Deleting MX record
- Deleting NS record
- Deleting TXT Record
- Deleting SRV Record
- Domain Forwarding Service
- Digital Certificates
- Email Service Management
- Email Accounts
- Add User
- Add Forward Only Account
- Get User Details
- Modify User Details
- Suspend User
- Suspend Users
- Unsuspend User
- Unsuspend Users
- Search Users
- Get No Of Users
- Change Password
- Reset Password
- Update Auto Responder
- Authenticate User
- Delete User
- Delete Users
- Add Admin Forwards
- Delete Admin Forwards
- Add User Forwards
- Delete User Forwards
- Domains
- Mailing Lists
- Email Accounts
- Domains
- Managing DNS, Email, Hosting, Website Builder Services through your HTTP API Integration
- Change Log
- SOAP API
- Read this First: General API Integration Instructions
- Sample API Flow
- Java API Kit
- PHP API Kit
- .NET API Kit
- Perl API Kit
- Managing DNS, Email, Hosting, Live Chat, Website Builder Services through your SOAP API Integration
- Server Error Format Description
- Common API Examples and Errors
- Emulate and Debug your API Calls
- Procedure To Retrieve XML Sent And Received
- IMPORTANT: API Abuse
- IMPORTANT: Modification of Result of Search calls made using the API
- Data Validation of Parameters passed in an API Method Call
- HTTP API
- Important Notices
- Maintenance Notices
- Domains Product Maintenance Notices
- 2013
- June 2013
- May 2013
- April 2013
- .TEL Unavailability Notice: April 30, 2013
- .IN Unavailability Notice: April 20, 2013
- .CC, .TV Unavailability Notice: April 30, 2013
- .COM, .NET Unavailability Notice: April 28, 2013
- .INFO Unavailability Notice: April 20, 2013
- .ORG Unavailability Notice: April 20, 2013
- .NAME Unavailability Notice: April 14, 2013
- .UK Unavailability Notice: April 10, 2013
- .DE Unavailability Notice: April 9, 2013
- .CA Unavailability Notice: April 5,, 2013
- March 2013
- .NL Unavailability Notice: March 30, 2013
- .IN Unavailability Notice: March 28, 2013
- .CA Unavailability Notice: March 27, 2013
- .NL Unavailability Notice: March 26, 2013
- CentralNic Unavailability Notice: March 24, 2013
- .NZ Unavailability Notice: March 23, 2013
- .DE Unavailability Notice: March 19, 2013
- .COM, .NET Unavailability Notice: March 17, 2013
- .UK Unavailability Notice:March 5, 2013
- February 2013
- January 2013
- .EU Unavailability Notice: January 30, 2013
- .COM, .NET Unavailability Notice: January 27, 2013
- CentralNic Unavailability Notice: January 27, 2013 (Cancelled )
- .NZ Unavailability Notice: January 26, 2013
- .UK Unavailability Notice: January 24, 2013
- .CN Unavailability Notice: January 19, 2013
- .UK Unavailability Notice: January 15, 2013
- 2012
- December 2012
- November 2012
- CentralNic Unavailability Notice: November 25, 2012
- .EU Unavailability Notice: November 21, 2012
- .DE Unavailability Notice: November 18 - 19, 2012
- .ORG Unavailability Notice: November 17, 2012
- .CC and .TV Unavailability Notice: November 15, 2012
- .COM, .NET Unavailability Notice: November 11, 2012
- .INFO Unavailability Notice: November 3, 2012
- October 2012
- .DE Unavailability Notice: October 30, 2012
- .COM, .NET Unavailability Notice: October 28, 2012
- .NZ Unavailability Notice: October 27, 2012
- .EU Unavailability Notice: October 23, 2012
- .ASIA Unavailability Notice: October 23, 2012
- .DE Unavailability Notice: October 23, 2012
- .UK Unavailability Notice: October 9, 2012
- September 2012
- .COM, .NET Unavailability Notice: September 30, 2012
- .NZ Unavailability Notice: September 29, 2012
- .ASIA Unavailability Notice: September 29, 2012
- .CC and .TV Unavailability Notice: September 27, 2012
- .NAME Unavailability Notice: September 16, 2012
- .CC and .TV Unavailability Notice: September 13, 2012
- .BIZ Unavailability Notice: September 8, 2012
- .CO Unavailability Notice: September 8, 2012
- .TEL Unavailability Notice: September 8, 2012
- .US Unavailability Notice: September 8, 2012
- .EU Unavailability Notice: September 5, 2012
- .UK Unavailability Notice: September 5, 2012
- DE Unavailability Notice: September 4, 2012
- August 2012
- .COM, .NET Unavailability Notice: August 26, 2012
- .MOBI Unavailability Notice: August 25, 2012
- .NZ Unavailability Notice: August 18, 2012
- .XXX Unavailability Notice: August 11, 2012
- .EU Unavailability Notice: August 8, 2012
- .UK Unavailability Notice: August 7, 2012
- .NZ Unavailability Notice: August 4, 2012
- July 2012
- June 2012
- .ME Unavailability Notice: June 30, 2012
- .EU Unavailability Notice: June 27, 2012
- .COM, .NET Unavailability Notice: June 24, 2012
- .MN, .BZ Unavailability Notice: June 23, 2012
- .CC, .TV Unavailability Notice: June 21, 2012
- .AU Unavailability Notice: June 16, 2012
- .NZ Unavailability Notice: June 16, 2012
- .ASIA Unavailability Notice: June 16, 2012
- .CA Unavailability Notice: June 12, 2012
- .DE Unavailability Notice: June 12, 2012
- DE Unavailability Notice: June 5, 2012
- .NAME Unavailability Notice: June 3, 2012
- May 2012
- .EU Unavailability Notice: May 30, 2012
- .CC Unavailability Notice: May 24, 2012
- .COM, .NET Unavailability Notice: May 20, 2012
- .AU Unavailability Notice: May 20, 2012
- .NZ Unavailability Notice: May 12, 2012
- .CC, .TV Unavailability Notice: May 10, 2012
- .ASIA Unavailability Notice: May 8, 2012
- .INFO Unavailability Notice: May 8, 2012
- April 2012
- March 2012
- .EU Unavailability Notice: March 28, 2012
- .DE Unavailability Notice: March 27, 2012
- .COM, .NET Unavailability Notice: March 25, 2012
- .BIZ Unavailability Notice: March 24, 2012
- .CO Unavailability Notice: March 24, 2012
- .NZ Unavailability Notice: March 17, 2012
- .AU Unavailability Notice: March 3, 2012
- .NZ Unavailability Notice: March 3, 2012
- February 2012
- January 2012
- CentralNic Unavailability Notice: January 29, 2012
- .COM, .NET Unavailability Notice: January 29, 2012
- .CC, .TV Unavailability Notice: January 22, 2012
- .NAME Unavailability Notice: January 22, 2012
- .NZ Unavailability Notice: January 18, 2012
- .EU Unavailability Notice: January 18, 2012
- .DE Unavailability Notice: January 17, 2012
- .DE Unavailability Notice: January 10, 2012
- 2011
- December 2011
- .DE Unavailability Notice: December 28, 2011
- .MN, .BZ Unavailability Notice: December 22, 2011
- .EU Unavailability Notice: December 21, 2011
- .DE Unavailability Notice: December 20, 2011
- .ASIA Unavailability Notice: December 17, 2011
- .DE Unavailability Notice: December 13, 2011
- .NAME Unavailability Notice: December 11, 2011
- .COM, .NET Unavailability Notice: December 11, 2011
- .XXX Unavailability Notice: December 10, 2011
- .DE Unavailability Notice: December 6, 2011
- .NZ Unavailability Notice: December 5, 2011
- CentralNic Unavailability Notice: December 4, 2011
- .NZ Unavailability Notice: December 3, 2011
- November 2011
- .DE Unavailability Notice: November 22, 2011
- .IN Unavailability Notice: November 20, 2011 (Cancelled)
- .NZ Unavailability Notice: November 19, 2011
- .COM, .NET Unavailability Notice: November 13, 2011
- .NZ Unavailability Notice: November 12, 2011
- .BIZ Unavailability Notice: November 12, 2011
- .CO Unavailability Notice: November 12, 2011
- .TEL Unavailability Notice: November 12, 2011
- .US Unavailability Notice: November 12, 2011
- .CC, .TV Unavailability Notice: November 11, 2011
- .EU Unavailability Notice: November 9, 2011
- October 2011
- September 2011
- August 2011
- .COM, .NET Unavailability Notice: August 28, 2011
- .NZ Unavailability Notice: 27 August, 2011
- .INFO Unavailability Notice: 27 August, 2011
- .EU Unavailability Notice: 24 August, 2011
- .NAME Unavailability Notice: 21 August, 2011
- .NZ Unavailability Notice: 13 August, 2011 (Updated)
- .EU Unavailability Notice: 11 August, 2011
- .DE Unavailability Notice: 09 August, 2011
- July 2011
- .COM, .NET Unavailability Notice: July 24, 2011
- .NZ Unavailability Notice: 23 July, 2011
- .DE Unavailability Notice: 19 July, 2011
- .NZ Unavailability Notice: 16 July, 2011
- .NAME Unavailability Notice: 10 July, 2011
- .MN, .BZ Unavailability Notice: 09 July, 2011 (Extended)
- .EU Unavailability Notice: 06 July, 2011
- .DE Unavailability Notice: 05 July, 2011
- June 2011
- .CA Unavailability Notice: 29 June, 2011
- .DE Unavailability Notice: 28 June, 2011
- .ES Unavailability Notice: 28 June, 2011 (Postponed)
- .COM, .NET Unavailability Notice: 26 June, 2011
- .NZ Unavailability Notice: 25 June, 2011
- .MOBI Unavailability Notice: 25 June, 2011
- .EU Unavailability Notice: 22 June, 2011
- .NAME Unavailability Notice: 19 June, 2011
- .CC, .TV Unavailability Notice: 17 June, 2011
- .DE Unavailability Notice: 15 June, 2011
- .IN Unavailability Notice: 4 June, 2011
- May 2011
- .DE Unavailability Notice: 31 May, 2011
- .NZ Unavailability Notice: 28 May, 2011
- .EU Unavailability Notice: 25 May, 2011
- .COM, .NET Unavailability Notice: 22 May, 2011
- .NZ Unavailability Notice: 21 May, 2011
- .DE Unavailability Notice: 10 May, 2011 (Updated)
- .NAME Unavailability Notice: 08 May, 2011
- .COM, .NET Unavailability Notice: 01 May, 2011
- April 2011
- .NZ Unavailability Notice: 30 April, 2011
- .COM, .NET Unavailability Notice: 29 April, 2011
- .EU Unavailability Notice: 27 April, 2011
- .DE Unavailability Notice: 19 April, 2011
- .COM, .NET Unavailability Notice: 15 April, 2011
- .ORG Unavailability Notice: 9 April, 2011
- .INFO Unavailability Notice: 9 April, 2011
- .ASIA Unavailability Notice: 9 April, 2011
- .EU Unavailability Notice: 6 April, 2011
- .NAME Unavailability Notice: 3 April, 2011
- .IN Unavailability Notice: 2 April, 2011 (Cancelled)
- March 2011
- .ORG Unavailability Notice: 31 March, 2011
- .NZ Unavailability Notice:26 March, 2011
- .ASIA Unavailability Notice:26 March, 2011
- .DE Unavailability Notice:22 March, 2011
- .EU Unavailability Notice: 16 March, 2011
- .MN, .BZ Unavailability Notice:12 March, 2011
- .EU Unavailability Notice: 9 March, 2011 (Cancelled)
- CentralNic Unavailability Notice: 6 March, 2011
- .MOBI Unavailability Notice: 5 March, 2011
- .COM, .NET Unavailability Notice: 2 March, 2011 (Cancelled)
- February 2011
- .COM, .NET Unavailability Notice: 27 February, 2011
- .NZ Unavailability Notice: 26 February, 2011
- .MN, .BZ Unavailability Notice: 26 February, 2011
- .ME Unavailability Notice: 26 February, 2011
- .MOBI Unavailability Notice: 26 February, 2011
- .ORG Unavailability Notice: 19 February, 2011
- .EU Unavailability Notice: 9 February, 2011
- January 2011
- December 2011
- 2010
- December 2010
- November 2010
- October 2010
- .NZ Unavailability Notice: October 30, 2010
- .COM, .NET Unavailability Notice: October 24, 2010
- .MOBI Unavailability Notice: October 21, 2010
- .MN, .BZ Unavailability Notice: October 16, 2010
- .ME Unavailability Notice: October 16, 2010
- .TEL Unavailability Notice: October 16, 2010
- .US Unavailability Notice: October 16, 2010
- .BIZ Unavailability Notice: October 16, 2010
- .MOBI Unavailability Notice: October 14, 2010
- .NZ Unavailability Notice: October 2, 2010
- September 2010
- August 2010
- July 2010
- June 2010
- .COM/.NET Unavailability Notice: June 27, 2010
- .NZ Unavailability Notice: June 19, 2010
- .TV, .CC Unavailability Notice: June 18, 2010
- .EU Unavailability Notice: June 9, 2010
- .TEL Unavailability Notice: June 5, 2010
- .BIZ Unavailability Notice: June 5, 2010
- .ME Unavailability Notice: June 5, 2010
- .ASIA Unavailability Notice: June 3, 2010
- 2013
- Web Services Product Maintenance Notices
- Digital Certificate Product Maintenance Notices
- System Maintenance Notices
- Domains Product Maintenance Notices
- Maintenance Notices
Restoring a Deleted Domain Name from the Redemption Grace Period
Once a domain name is Deleted, it would generally slip into the Redemption Grace Period only under the following circumstances:
Domain name was manually Deleted by requesting the Site Kreation's Technical Support Team.
Domain name was automatically Deleted by our System as the domain name had Expired and was not Renewed until the end of it's Renewal Grace Period.
ExceptionNoteA domain name will not slip into Redemption Grace Period under the following circumstances:
Domain name has been Deleted in the Money Back Period.
Additional InformationDomain name has a Backorder for it.
Additional Information
Redeeming a domain name is costly, time consuming and generally a manual process. The Redemption Grace Period is generally of 30 days after the domain name is Deleted and during this period, only the current Registrar of the domain name can Redeem the domain name.
If the domain name is not Redeemed during this period, then it would move to the Pending Delete period for 5 days. In this status, the domain name can not be Redeemed and after this period, the domain name would be available for fresh Registration.
Domain Name Extension Specific ConditionsUpon deletion, a .AU (Anchor: aurules) domain name becomes available for Registration immediately. The domain name does not enter Redemption Grace Period.
The Redemption Grace Period for a .CN (Anchor: cnrules) domain name is 15 days. Moreover, a .CN domain name does not pass through a Pending Delete period. The domain name will be available for fresh Registration after 15 days from the date of Deletion.
The Redemption Grace Period for a .CO (Anchor: corules) domain name is 15 days. If the .CO domain name is not restored, it enters Pending Delete status for a period of 5 days.
Upon deletion, a .DE (Anchor: derules) domain name becomes available for Registration immediately. The domain name does not enter Redemption Grace Period.
Upon deletion, a .ES (Anchor: esrules) domain name becomes available for Registration immediately. The domain name does not enter Redemption Grace Period.
A .EU (Anchor: eurules) domain name does not have any Renewal Grace Period. It will expire on the second last day of the month the domain name is expiring on. The domain name will be deleted on the same day, if not renewed.
The Redemption Grace Period for a .EU domain name is 40 days. Moreover, the Pending Delete period (5 day period after Redemption Grace Period) is not applicable to a .EU domain name. The domain name will be available for fresh Registration after 40 days from the date of Deletion.
A .NAME (Anchor: namerules) domain name will not be placed under Redemption Grace Period by the Registry upon Deletion. It will be made available for fresh Registration post a Pending Delete period of 5 days, during which the domain name can not be Redeemed.
A .NL (Anchor: nlrules) domain name does not have any Renewal Grace Period and would be deleted upon Expiry.
The Redemption Grace Period for a .NL domain name is 40 days. Moreover, the Pending Delete period (5 day period after Redemption Grace Period) is not applicable to a .NL domain name. The domain name will be available for fresh Registration after 40 days from the date of Deletion.
A .NZ (Anchor: nzrules) domain name will not have any Renewal Grace Period. It will be Deleted upon Expiry, if not renewed.
The Redemption Grace Period for a .NZ domain name is 90 days. Moreover, a .NZ domain name does not pass through a Pending Delete period. The domain name will be available for fresh Registration after 90 days from the date of Deletion.
Upon deletion, a .RU (Anchor: rurules) domain name becomes available for Registration immediately. The domain name does not enter Redemption Grace Period.
A .TEL (Anchor: telrules) domain name, if not redeemed during the 30 day Redemption Grace Period, would slip into a 5 day Pending Delete period. Post this, the domain name is placed on Delete Lockdown for 60 days and then would be made available for fresh Registration.
Any website/emails associated with a .UK (Anchor: ukrules) domain name will stop resolving once the domain name expires.
You may Renew your .UK domain name anytime from 6 months before its Expiry upto 90 days after its Expiry. If you do not Renew your .UK domain name within 90 days after its Expiry, it would be automatically Deleted by the Registry.
It is important to note that there is no concept of a Redemption Grace Period in case of a .UK domain name.
.WEB.IN (Anchor: pinrules) domain names become immediately available for Registration upon Deletion and will not enter Redemption Grace Period.
A .WS (Anchor: wsrules) domain name will not be placed under Redemption Grace Period by the Registry upon Deletion. It will be made available for fresh Registration post Deletion. Hence, there is no possibility of Redeeming a .WS domain name.
To Restore any Domain Name in Redemption Grace Period (Pending Delete Restorable Status)
Login to your Control Panel and proceed to the Order Information view. 1
Click the Restore Domain Now button.
Proceed Redeeming the domain name, by paying for the generated Invoice.
Additional Information
Redeeming/Restoring a domain name is a lengthy process and hence it would take Site Kreation upto 5 working days to Redeem a domain name.
A Restoration action, once completed, can not be reversed. The only option would be deleting the domain name, in case the domain name is no longer required.
Additional InformationRestoration of a domain name only after deletion by the system post Expiry of the Renewal Grace Period includes 1 year Renewal. If the domain name's deletion is requested anytime prior to its Expiry, then Restoring the domain name will not include 1 year Renewal.
However, Restoration of a .CN domain name will always include 1 year Renewal.
Restoration of a .EU domain name will always include 1 year Renewal. The new Expiry date will be 1 year from the last expiration date till the second last day of the expiry month.
Example:
If a domain name has the Expiry date as 30 Oct, 2009 and it is Restored on 10 Nov, 2009, the new Expiry date will be 30 Oct, 2010.
